WILLIAM IMPERIAL
IMPERIAL REALTY PARTNERSHIP
P.O. Box 576
Succasunna, NJ 07876
Phone 973-895-3711
or 973-895-5633
November 16, 2005
Shawn Costanzo
Creditors Interchange
80 Holtz Drive
Buffalo, NY 14225
1-877-770-6335, X7578
Re:
Your Client
BANK OF AMERICA (7290)
REFERENCE NO. 9115088
ACCOUNT: 4170080133029031
TOTAL IN DISPUTE. $805.18
Subject:
AMOUNT IN DISPUTE DUE TO FRAUD
Dear Shawn:
Please take note that the above amount along with any additional charges that may accrue are now and have been in dispute for over one year as follows:
- I was originaly notified by the fraud department at FLEET, the original issuer of the credit card of possible fraudulent activity over a year ago.
- The matter was investigated and it was determined to be fraud.
- I signed affidavits and the matter was settled
- Further fraudulent charges appeared on my card and I notified the fraud department at FLEET. This matter was further investigated and was again determined to be fraud.
- I again signed affidavits and was again told the matter was settled.
- After BANK OF AMERICA acquired FLEET I was issued a new card that I have never used, again I received a statement for the past disputed amount.
- After notifing the fraud departmentment at BANK OF AMERICA I was told that they had investigated my account and that they had located both the affidavits that I had signed as well as the complete history of the fraud. I was told that everything was fine and that it would take time for the information to "catch-up" and that this will not appear on any credit report!!
.
I called again today and was told that FLEET BANK left BANK OF AMERICA with a "cumputor mess" and for me to wait five days for someone from the fruad department to return my call.
As a rusult my credit has been affected. For the first time in my life I have been refused credit.
I was assured by the customer service that the matter will be cleared up and my credit will be restored.
.
Thank you for your help.
Sincerely,
William Imperial
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