WEBTV/MSNTV SURVEY RESULTS
Questions and Responses

The following is a breakdown of responses by question asked:

How long on MSNTV?

More than 65% of respondents have owned their units more than five years. I interpreted this answer with the assumption the majority of the 65% have owned and used MSNTV since the the unit's inception, which would be the summer of 1996. This is just an assumption – Those who have been on the unit more than five years could have acquired MSNTV any time between 1996 and 1999. I also concluded that some respondents may have changed/upgraded their units more than once between those years.
About 25% have owned and used their units more than three years but less than five.
Eight percent have owned and used their MSNTV's at least three years. Only 2% have owned MSNTV less than one year.

Do you own a PC?

Of the total respondents, 37% own a personal computer. The rest (63%) own no computer.

If you own a PC, do you use both computer and MSNTV?

Of the total respondents who own both PC and MSNTV, about 25% use both. Only 14% of respondents who own both use either PC or MSNTV exclusively.

What online tasks are most performed with your MSNTV?

MSNTV supposedly opens up the Internet and WWW to everyone. So many things and tasks can be performed online. Here are the responses of those who use MSNTV to perform these tasks. The percentages are based on the total 563 respondents:

ACCESSING EMAIL 97%
MAKING EMAIL SIGNATURES 57%
MAKING WEB PAGES (not related to sigs) 44%
ONLINE SHOPPING 40%
SCHOOL-RELATED TASKS 11%
WORK-RELATED TASKS 11%
CHAT (MSNTV's own or other) 44%
NEWSGROUPS (MSNTV'S own or general usenet) 60%
INSTANT MESSENGER 57%
MAILING LISTS/GROUPS (e.g. Yahoogroups) 49%
ACCESS GOV'T/CIVIC SITES/SERVICES (e.g. public schools/libraries, Social Security, IRS, postal service, city services, etc.) 22%
GAMES 52%
JUST SURF FOR FUN 25%
Other 13%


Of the last question – Other tasks performed most often:
  1. Managing mailing groups
  2. Using graphic generators, such as Image Magick or Gifworks
  3. Seeking general information online. This was not specified, so I am assuming "seeking general information" is researching subjects of interest, much like one would research topics via an encyclopedia or other print resources.
  4. Searching/placing personal ads
  5. Surfing adult sites. This would be paid hardcore, not free general adult sites.
Of the latter two, only a small percentage (less than 2%) actually use MSNTV to access paid adult sites and/or personal ads.

Of the tasks performed, which is more important to you?

The top five are in order, based on total number of responses:
  1. Email, general communication, keeping in touch with family and friends.
  2. Making email signatures
  3. Making/maintaining websites
  4. Shopping
  5. Usenet

What does all this mean?

So what do all these figures mean? From the percentages of respondents on individual questions, what do they say about the average MSNTV user? On the next page, I will provide some personal comments from users as well as my own interpretations, plus a few final thoughts.
Please go to Page 3
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