As guests enter the lobby, they are treated to an unparalleled taste of 21st century Arab hospitality. They are offered Arab coffee and are then escorted directly to their rooms. Each floor has its own reception desk and 'check in' takes place in the suite. In addition, for any assistance needed, guests are assigned personal butlers who are on call 24 hours a day, even, if desired, watching the door. For management, individual service and personal attention are of paramount importance.
The hotel, with its many gadgets, is the most technologically advanced building in the world. All the suites boast a sophisticated sound system, faxes, laptop computers and 42-inch television screens on which guests cannot only watch one of the at least 100 satellite channels, but view the actual atmosphere of the restaurants, discover the sea temperature and see who's knocking on the door.